orbit

selected so far May 4th Moe **Dataphone** Jason **abex** Ang li joe **aruba** Czetrine **kaspersky** Reina **softec** Yolanda **officeatwork** Charlene **cs2** John **escan** Angela **adobe** Tina **aaa eda** Luca **anthrazit** Andrew **guenther media rent** Jennifer **best of swiss web association Slyvia Info Guard AG Minjee NetDefender Dawn Canon pls feed in your own selection and ensure you have one up until tonight may 4th midnight! Theresa xtra marketing gmbh Bernd Lan expert SA Catherine - VoiceTec Shermaine - doing Snowflake production gmbh Dominic- ComAttack Switzerland GmbH Clarice - Postfinance Pamela - SonicWALL, Inc Milan - Art of Consulting AG** Raghav- FHNW School Of engineering

1. Does ALOS customize the software for other companies? or do they juz sell the management software and teach the company how to use it? because different company have different structure in managing it. eventhough there are software out there but doesn't mean it is suitable for every company. 2. How often does ALOS need to upgrade their document service centre? does ALOS have a control room in the centre? or how do they make sure their customres are doing well with their products?
 * Alex Goh ALOS Document Management**

Ang Li Joe -Aruba 1. How Aruba Network stand out from all the competitors? is it any speciality to their product and service? 2. Is Aruba product suitable apply in hotel and school campus? 3. How often does Aruba come out their new product ? Answers: 1.Aruba Inc conducted a comprehensive technical assessment, including a demanding functional test, with Aruba and Motorola to assess stability, RF management capabilities, security, guest Internet access, ease of use, and cost effectiveness. -Adaptive 802.11a/b/g/n Wi-Fi networks optimize themselves to ensure that users are always within reach of mission-critical information; -Identity-based security assigns access policies to users, enforcing those policies whenever and wherever a network is accessed; -Remote networking solutions ensure uninterrupted access to applications as users move; -Multi-vendor network management provides a single point of control while managing both legacy and new wireless networks from Aruba and its competitors. 2. Yes. Aruba's Wi-Fi networks across its 700-acre campus. The new system supports digital ink and electronic slide initiatives for classrooms and lecture halls, on-line exams, and campus-wide intranet and Internet access for students, staff, and faculty. Therefore, the wireless system access in the hotel buliding and protect the user's personal information. 3. Not very often. Because the product is quite stable in the market and satisfied by customer demand.

Question for VoiceTec 1. What is IP PBX? How does it work? 2. How does video conferencing system work? What are the equipment needed in a conference set-up? 3. Is there any hotel that uses already this system? 4. if not, is it possible to be offered or applied in the hotel industry?

Question for escan 1. why escan stands out from the other anti virus software? 2. since more and more companies communicate with each other, it it possible that the software can scan virus through instant conservation, like msn?

Questions for doing: 1. What is doing doing today? 2. What should we do tomorrow?
 * My main focus is to find out the existing and future trends that the company believes students of today should know.

Questions for Kaspersky 1. After installing Kaspersky antivirus, will it slow down the computer's operating syatem? As I know some antivirus system like MacAfee, do sometimes slow down the computer operating system.** //Yes, it will slow down the computer's operating system as it uses up the computer memory to support the functions.// //For the moment, kaspersky do not liason with any hotel but open space security can be applied in the hotel.// //Nope, the company is not thinking to that.//
 * 2. Since, the hotel is a place where many people uses the internet, do you liason with any hotel indsutry in using your product? Will you recommend the hotel industry to use your Open Space Security?**
 * 3. The Kaspersky Moblie Security sounds interesting, but it only can support a certain program where the receipt and sending of SMS message uses the chosen operating system. Is the company planning to come out with improve products where it can suppport all system which is beneficial to the phone user with less system requirements?**

1. What functions does Adobe9.1 include? compared with previous versions, what advantage does it have?** A: Adobe Reader 9.1 is a inovated free software to encourage PDF reading, writting and sharing. Based on the old Adobe 8.0, it has following advantages: - It need less process time than Adobe 8.0 - It enhance the functions of electronic tables, pictures, videos, emails etc which allow the users to distribute, save and check their work easier - It will come out a window for important information when a PDF/A or PDF/X documents open - The new digital signature is applied to ensure the security and safety - It strengthens the Geographical Map Function to provide detail mapping information to the users - It supports multiple languages changes, the users can switch the windows to change the languages they like to use
 * Questions and Answers of Adobe:

A: Adobe and Facebook had a corporation to enable Web developers to create more applications using the Flash and Facebook. A new officially AS3 library officially supported by Adobe and Facebook is a free and open source programming language library that is expected to be a complete resource supporting all Facebook application programming interfaces (APIs) including Facebook Connect. This library combines the features of both Facebook and Adobe,that allows developers to create rich social web applications using Flash and Flex. Many of these libraries supported many languages (along with PHP and JavaScript) of the Facebook Platform. Along with the development of the actual library, on thing called Facebook section on the Adobe Developer Center with articles, tutorials and videos which will help you get started developing your first Facebook application. It also included links to examples of live projects built by customers who have begun combining these technologies in new ways.
 * 2. It is said in the Adobe official website, the Adobe and Facebook will be aligned to support more work? how can this be done? In what way?**

1. What is Abex Software? How useful in hospitality industry? 2. Is there any security weakness using this software? 3. What are the differences compare to other software (compatitors)?
 * Questions for Abex:

Questions for AAA EDA 1. does the company provide the free software downloading services? 2. Do they have any products specilized products for hospitality industry? 3. Do they offer language options for customers beyond German speaking? If not, how do they capture overseas market?

Questions for NetDefender 1. Through the your website, you state you use their experience in th IT-Security market. What exeprience do you have in th IT-Security market? 2. you mentions you provide know-how people need to make businesses work better and get a strong. what is ther know-how and how they provide their know-how also how was the outcomes as providing your know-how to pepole.

Question for Snowflake production gmbh 1. this is one of the open source management service provider company, as compared to company such as Snaplogic company which are founded newly in 2006. what special features of services and support does your company have in order to compete others?

2. in your site, there is a category for website games creation, one of the service that your company offer is game concept development, does this mean that your company will come up with a concept that is suitable for the client? does the company include creating a game from scratch for the client? i see a different features that the company provides such as visual implementations, sound production in a professional studio..the games that are created, are they different from what we seen everyday?

Canon 1. Canon specialises in IT products and have a vision 2010 which is to maximise resource efficiency. how would you apply vision 2010 into product improvement? 2. You had incorporated IT into environment conversation programs meant for children. will this be done globally?**

A: in the orbit fair, it specialises on mainly printers and other marketing systems. and furthermore, the staff could not communicate in english well. from what i could see from the fair, canon emphasises on improving the products for example, she had mentioned that the printers queuing is often used in hotels but with the improvement, there need not be queuing necessary.

1. How long has the company in this industry? 2. The topic virtualization is about what? 3. The service is just for business and enterprise...how about normal users like us?
 * redIT AG

**ComAttack Switzerland GmbH 2. Do ComAttack implement any counter-measure to overcome the misuse of their product for example pirated product?
 * 1. Do ComAttack supply and distribute their product and services into the international market? If so which country is their major client? Why?

SOFTEC 1: How can SOFTEC support hospitality firm to improve the customer relations? 2: Which special risks does SOFTEC see for the IT and technology industry in the future? 3: How does SOFTEC deal with the security of information issues?

Postfinance: 1) Why does postfinance wants to diversify into other business such instead of just focusing on banking? 2) How does postfinance deals with the security issues regarding mobile phone payments?**

xtra marketing gmbh 1) What is your main target group? Our target market is very mixed. But we have less hospitality operations. We just started to launch the marketing software is Switzerland. In Germany we have this software for a few years already. 2)What is your main business, service or product? The software which is a marketing planning software. We offer a special trainning for theh usage and we can do personalized changes to meet your expectations and needs.

SonicWALL, Inc 1. How does SonicWALL constantly keep updating its software that are alredy sold to its customers to match up to new internet viruses? 2. Does SonicWALL provide 24hrs technicall advise service for its customers since its target market are all types of businesses? 3. What does SonicWALL use as a benchmark to improving its products and how constant are its products improved?

CS2 1. Since CS2 is an open source, is it useful that they implement their progam to the hospitality industry to make it easierfor their guests to know about a hotel? So far CS2 has not worked with any hotels in the field yet. However, according to them, CS2 is an open source and many organizations has usd their help in evaluating, consultations and providing services with their programmes offered. Therefore, it is not impossible to work with the hospitality industry and might se a market in it.

1. As Officeatwork claim that it is a software which corporate with Microsoft office software, how does its function ( such as template) really works to assist enterprise to access their company business? ** Ans: ** Officeatwork is advanced software that enhances the use of Microsoft office, to make better format and template for the business use. The function is easily to apply by anyone and no request for specific skills when using this software. Moreover, the software assists the companies’ business carried out the efficient work and reduces the time consuming.
 * Question for Officeatwork**

2. As the above, what is unique function than the other similar software for enterprise? ** Ans: ** Officeatwork can select items use and combine to carry out the individual template by the employees who work on their business. However, they emphasize that the software to be adaptable, flexible, and efficient that cooperate with Microsoft office.

3. Since officeatwork promises to the client that they are the one provide the professional templates which cooperate with Microsoft office, how they really manage the software to have advance help for enterprise? ** Ans: ** The advance help is Officeatwork will automatic up-to-date time by time, and giving the maximum support for the one who select their product.

Questions for **anthrazit:** 1. Are you planning to expand to other European countries? 2. What do you think will be the next platform for Anthrazit, besides Mobiles, Pc's, Handheald pc's.

Questions for FHNW- School of Engineering 1. when students get the admission in your school, do they have to learn german also? 2. Do you have on campus placements like we do? 3. what do you think in today's world of recession students from your university will get the job easily?

**Dr.W.A.Günther Media Rent AG**

A company that rent out multi-media equipment, leading company in switzerland. The product they sell is equipment, at the same time, they also sell intangible product like planning and organising the event itself, an add-on along with their product. they have a very interesting product that is the SPOTME facility - a console (something like a palm top) that allow users to navigate in the conference meeting from exchange business card to exchange other personal information with other users. I'm wondering if the console can include application like FACEBOOK or TWITTER? are they are interested in incorporating web 2.0 application or web marketing application into the console. i think that will further enhance the features of the console. and stay connectivity for the users. or the cloud technology? Or even a blog to keep client update of ongoing event or projects and to keep clientele database, so that it become not only 2 way, but inter-link many way to increase clientele pool? focus on web marketing and promoting awareness of company?

The company do up almost 1500 events a year, that is about 5 event in a day, only with 30 permanent staff, how do they ensure quality to all their events? how the company made use of technology to ensure quality of event? what measures do the company take to ensure all clients are satisfied with service rendered? how do the company ensure that there will be 1500 events every year and not less ? how do the company ensure client keep coming back to them ? what is the success behind the company?


 * I saw at the booth today at the poken zone, the product they selling is something like a thumb drive, within the thumb drive, it allows user to insert their data, and personal information, then the thumb drive has a function on the handle, which allow it to scan for another thumb drive. it detect the other users data and information, then link these two users to web 2.0 application like facebook and twitter and they becomes friends in these application.**

Questions for best of swiss web association 1. What do you think about the outcome/ the response of the special award 'wired women in web'? How far does it motivate and stimulate Swiss women's interest of IT and the web world? 2. Do you think male and female have different roles in the web or IT world? Will they behave differently and Ho

The outcome of the 'special award' is quite satisfied. There are 16 projects entered the competition. It is found that only 15% of employee in the web world in Switzerland are women which is a relatively low proportion. This is only a starting point and they will continue with their goal- attract more IT female staffs in the future. It is also found that woman might have a more comprehensive mind, and better communication skill. However, no matter how different or similar they behave when comparing with men, they believed that the role of women in the IT world is as important as men.

Questions for Infoguard AG 1. Is there any qualification of computer or internet system use in order to use services of Infoguard AG? 2. Does Infoguard usable for sharing network between chains company and how does it work?

Infoguard AG is a very cool company that helps secure data and information within the company, between several companies or chains. It can be for email security. Most likely, the company provide services from **awareness, consulting,technology, education and preservation.** In awareness level, the company provides seminar that emphasize on web-based tools, awareness of hacking available outside by helding interactive talks which is also a part of marketing. In Consulting level, the company emphasize security and this is the step where risks are mitigated, regulations, laws and vulnerability are identified which is also called security audit. The company run the whole ANALYSE, ASSESS and IDENTIFY the security measure. In technology level, the company try to install the hard and software to the computer system. DYSENCRYPTION devices or software are implemented.And last but not least, preservation is also truly important to enhance the same level of security are maintained.

The qualification of computer or internet system to use the encryption devices are mainly software and hardware. As technology are changes, there are various way that can be used to fit in the devices.

Encryption devices work like internet connection, all over the world and just like the way email work and therefore, as long as the requirement of the soft and hardware are met, there will be no barrier in using the devices for securing information tranfer.

Questions for Abex. Today, I found the Abex corp. in Orbit fair. This software is very convenient than I expected. The Abex software is Customer Relationship Management (CRM) includes the methodologies, strategies, software and capabilities that help an enterprise organise and manage customer relationships. Companies utilise this approach to gain better understanding of their customers’ wants and needs. This software is very useful and functional to manage to customers. There are useful categories to enhance the customer relationship for example; document with photo and note related the customer’s information. Each department of an enterprise may profit from CRM. Information is gathered in common, which can then be used by all departments. This is the real benefit of CRM. The size or the trade of the enterprise does not matter. Use CRM for your marketing, sales and/or service department. Define the CRM processes and map these on a suitable CRM application. About the security issues, they are guaranteed high level of security about their software. Compare to other CRM programs, Abex can use any place of interface in internet and saved on USB drive as easily access to software.