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 * BC020 ICT with Lukas Ritzel Monday/ Thursday 10-12

Brief summary** Information & Communication Systems (with focus on hospitality) is focusing on existing integrated information systems designed to manage the various aspects within the hospitality industry. In this course we look at systems already in place, current technological trends and as well the huge impact of recent Web2.o technologies and concepts to the hospitality industry and others.

media type="custom" key="3206722" email (only) l.ritzel@imi-luzern.com and YOU can only use your VLE imi email NO personal email please (VOIP) skype: lritzel (Chat) microsoft messenger: lritzel@hotmail.com (Virtual Worlds) Second Life: Prasena Voom
 * Unit leader** Lukas O Ritzel
 * Credit value** 20
 * Credits at level** 6


 * Pre-requisites** Fidelio or similar

Upon successful completion of this unit, students should gain an understanding, knowledge and ability of the a) various competing and complementary concepts of IS and their component parts; b) the business applications of these concepts in generic and industry specific contexts; c) current and likely future developments and applications of hospitality-specific information systems; d) the role of these systems in the development of the business enterprise; e) strategic and operational criteria employed in designing, selecting, deploying and managing these systems; and; IS resource assessments, planning, and management.
 * Unit learning outcome**

The course will be done using different teaching styles. Students will be motivated to participate at all time beyond the simple classroom training. The teachers sees himself as a guide to help the students to acquire knowledge and experience through trying and investigate using latest ICT tools and applications. The emphasis is not on learning technical terms by heart but rather to learn on how to find and investigate themselves, to locate trends and apply them to the hospitality industry, to get the objectives done in a professional manner, using today’s ICT. We will use real life samples and latest internet tools available to prepare the students for their future virtual, digital, immediate, knowledgeable, innovative and molecular working environment. There will be guest lecturers in person as well as through virtual webcast tools. Additionally we will do different fieldtrips to experience HIS in real. 2 weeks of the course will be done through webcasting to experience real elearning
 * Teaching and learning strategies**


 * Assessment strategies**

Graded Project, timeframe 4 weeks, individually, final delivery week 8/ midnight of Feb 24th (each day late results in a -20% deduction from performance grade). 70% (part of the objective would be to write something and do loads of research/ analysis and another part (30%) more practical / technical 40%
 * Midterm project delivery and description, teamwork**

2 hours, choose out of 4 questions 2 and answer them in writing (essay style) BUT allowed to use your own notes (only the ones that have been placed on your own wikipage as discussed in class) to do well you must have understood all the terms and concepts covered throughout the whole course and being able to get things into a contect and eventually build bridges between them. some of the topics on the wiki have been linked to the coursebook which may add on more aspects. ensure you have read all wiki pages as well as followed up on the links given as well as understand the basics covered in the presentations on the idrive. There is no learning by heart but understanding needed 40%
 * End Term, June 2, final exam:**

**Additional** Performance throughout the whole class, contribution, attendance and added value of interaction with lecturer During the whole term, ongoing: different small assignments (non graded) 20%
 * Fieldtrips:**


 * Other Projects**

Hospitality Information Systems and eCommerce (student book http://eu.wiley.com/WileyCDA/WileyTitle/productCd-0471478490.html )
 * Books:**

Wired http://www.wired.com/
 * Zines**

Subscribe to http://www.trendwatching.com/trends Subscribe to [|www.wiley.com/] enewsletter Subscribe to google news alert on “hotel information systems”, “technology trends hospitality” Subscribe to [|www.hospitalitynet.org] mailing list
 * Webarticles to be subscribed and regular read:**

Wikipedia YouTube Facebook - meet us in Facebook "imi luzern" and join official imi facebook group IMI-Luzern2.0
 * Web2 resources**

IMI University Centre, International Hotel Management Institute Switzerland, Lucerne Seeacherweg 1, 6047 Kastanienbaum - Lucerne – Switzerland T: ++4141 349 64 21 F: ++4141 349 64 64